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This is our Terms & Conditions page. Here's where you'll find our policies around special offers and services we offer.
Appliance Moving Disclaimer
Each requested installation includes the movement of a “set” of appliances.
OneSource Flooring and Interiors cannot be responsible for scratches, dents, or working condition(s) of appliances before or after moving. Any client or property requesting that we move appliances is assuming any and all liability for damages.
A “set” is defined as
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one (1) Refrigerator/Freezer
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one (1) stove
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one (1) set of side-by-side washer and dryer
Stacked/stackable washers and dryers are not included and due to their cumbersome nature, we ask that properties take responsibility for removing these units before our installers arrive.
Electrical or Water Connection & Disconnection
We cannot disconnect or disassemble any appliances connected to or requiring a connection to water, electrical, or gas lines. This includes toilets. Water and drain connections are the responsibility of the property. OneSource Flooring and Interiors Installers are not licensed plumbers and will not act or advise as such. Any and all appliances, including those in the defined "set" above, must be fully disconnected before our installers can move them.
Unsafe/Unique Moving Circumstances
OneSource Flooring and Interiors will not be responsible for damage caused by non-routine moving including but not limited to, standing pieces on end, sharp turns, overcrowded work areas, difficult stairways, snags and sharp edges in work areas and doorways, handing over balconies, railings, etc., tight squeezes, and damage caused by weather. OneSource Flooring and Interiors is not responsible for any direct or indirect damage to items or surroundings, as a result of a specific tenant or property request(s). You will be asked to sign a waiver if we agree to attempt a move that we deem unsafe or unreasonable